Refund policy

Due to the perishable nature of our products, we are unable to accept returns. If your order arrives damaged, please contact us immediately and provide photos within 24 hours of delivery so we can resolve the issue quickly.

We take pride in growing premium flowers and providing high-quality products. If you feel your order doesn’t meet our standards, please reach out to us at hello@chflowers.com. Be sure to include your order number so we can assist you as efficiently as possible.

Once an order is placed and payment is processed, we may not be able to cancel or modify it. Please double-check your payment and shipping information before finalizing your purchase. We cannot replace or reship orders due to an incorrect address or payment method.